In the past, in the field of property management, due to opaque funding, inadequate services, and lack of information disclosure, there were significant public opinions. Change comes from special rectification. The Chengdu Municipal Commission for Discipline Inspection and Supervision has launched a special campaign to rectify unhealthy practices and corruption among the public, focusing on the chaos in the field of property management, targeted efforts, investigating and punishing corruption cases, improving institutional mechanisms, and promoting the resolution of a series of urgent and difficult problems for the public. After investigation, it was found that public officials actually acted as "industry intermediaries" despite being staff members of the property administrative management department. They not only accepted bribes, but also lured and corrupted other public officials. In 2023, a bribery case involving the head of the property management department entered the field of view of the Chengdu Municipal Commission for Discipline Inspection and Supervision. We traced the clues and dug deeper, investigating the leaders of property companies, property intermediaries, and other units that had improper interests with them. We found that public officials such as Song from the former Chengdu Urban and Rural Real Estate Management Bureau were suspected of violating discipline and law. ”Introduction by Ma Xiaolong, Director of the Fifth Discipline Inspection and Supervision Office of the Discipline Inspection and Supervision Commission of Jinjiang District, Chengdu. After investigation, according to the relevant provisions of the "Chengdu Property Management Regulations" implemented in 2008, property management service companies must be selected through open bidding before pre-sale of houses. Seizing the "business opportunity", Song, who was also the president of the Municipal Property Association at that time, requested the establishment of a service center specifically to carry out property evaluation business. In order to encourage property management departments in each district (city, county) to recommend property management enterprises in their jurisdiction to the center for evaluation, from 2007 to 2016, the Property Association "refunded" more than 13 million yuan to the property management departments in each district (city, county). In Chengdu, the total output value of the property management industry exceeds 53 billion yuan, covering about 24000 residential areas and 15 million people. Property management is closely related to the lives of ordinary people. We must make up our minds and make efforts to rectify the problem of making wrong decisions in the property management industry, "said the relevant officials of the Chengdu Municipal Commission for Discipline Inspection and Supervision. The special rectification work team in the field of property management was immediately established. The Chengdu Municipal Commission for Discipline Inspection and Supervision will coordinate the efforts of the "office group land" to thoroughly investigate violations of discipline and law such as rent seeking, illegal part-time work, and bid rigging. Quickly, 15 key positions and over 80 key personnel were identified, involving industry regulatory departments, price departments, property associations, property intermediaries, property companies, and others. In the end, 39 people, including Song, were investigated and 6 were transferred to judicial authorities. Draw analogies and expand the sources of clues. Chengdu has initiated a nationwide investigation into 50 cases involving petitions, reports, and problem clues that have received high public attention, and has listed them for supervision and handling. From the problems of arbitrary charges under various pretexts, inaction, and difficulties in establishing business committees, a comprehensive investigation was conducted on 126 clues related to corruption issues such as embezzlement, cheating, and nepotism, and 72 cases were filed. Recently, we visited the public and they all praised the changes around us. The complaint rate of the Municipal Housing and Urban Rural Development Bureau has decreased by more than 20%! ”Ma Xiaolong said. Is it really effective to implement specialized credit management and hand over the "power" to the owners through credit points? Not long ago, on the "Chengdu Smart Property" mini program, there was a message that "Maoyuan International Commercial and Residential City Community did not conduct an audit of the community's public benefits, and Chengdu Ruibang Property Service Co., Ltd. was deducted 3 credit points", which quickly aroused the high attention of the head of the property company. Find problems, quickly rectify them, and immediately submit the materials to the business committee for audit after sorting them out. After on-site verification by the local housing and construction bureau and street staff, the deducted 3 credit points have been added back. We have reserved 3 days for the property management company to appeal and rectify the 'deduction items'. ”Pointing to the property credit evaluation on the mini program, Xie Yang, Deputy Director of the Property Management Department of Chengdu Housing and Urban Rural Development Bureau, introduced. In 2024, under the guidance of the Municipal Commission for Discipline Inspection and Supervision, the Chengdu Housing and Urban Rural Development Bureau held a city wide warning education conference on promoting reform through case studies in the field of housing and urban development, to thoroughly examine and address issues. The focus of centralized rectification has also extended from administrative authorities to relevant entities such as property associations and property companies, and deepened special governance. Enterprise credit evaluation is an important measure of special rectification. Taking the revision of the Chengdu Property Management Regulations as an opportunity, we will further improve a series of supporting institutional documents such as the 'Credit Evaluation Method' in 2024. ”Xie Yang said that they collaborate with grassroots forces to regularly supervise and inspect property management companies, focusing on their lawful operation and fulfillment of service contracts. The results are quantified as enterprise credit points, which serve as important basis for bidding for property projects and accepting administrative supervision. In his opinion, using credit evaluation management as a starting point can help to return the rights to the owners as "Party A", gradually forming a market benign mechanism where trustworthy enterprises benefit and non-performing enterprises are restricted. "Owners will also use credit points as an important basis when re selecting and renewing property management." On October 1, 2024, the fully revised "Chengdu Property Management Regulations" were officially implemented, and 49 supporting documents such as "Evaluation Methods for Property Enterprises and Project Leaders" and "Guiding Rules for Owners' Meetings and Owners' Committees" were simultaneously revised. The regulations further clarify the rights and responsibilities between the competent authorities, property owners, property management companies, developers, and other entities, while specifying and operationalizing the enforcement authority, punishment measures, and punishment standards of property management. Establishing a mechanism for property fee management, where did everyone participate in paying their own property fees? This is a concern for many homeowners. Property management fees are included in the shared capital account, and everyone can check where they are used and where every penny goes. ”As the director of the Xiangcheng Liyuan Community Business Committee, Lin Yougong deeply feels the changes brought about by the introduction of the "trust system". In response to the problems of weak infrastructure in some residential areas and difficulties in resolving conflicts and disputes between property companies and owners, Xindu District has implemented a special action led by Party building to improve the quality and expand the scope of property services under the "trust system". In the view of Ye Lei, the head of the Grassroots Governance Department of the Social Work Department of Xindu District Committee, the "trust system" property management will unify property fees, community public benefits, etc. into the community's common fund account, achieving fund isolation. Residents of the community can access real-time access to all withdrawal accounts through the information platform, creating an open and transparent relationship between property and housing. To dispel residents' concerns, the Discipline Inspection Commission and Supervision Commission of Xindu District coordinated the supervision of "room group land" and promoted the establishment of a "community governance advisory group" by the Social Work Department of the District Committee, the District Housing and Urban Rural Development Bureau, and other departments. Through activities such as "dam meetings" and "door-to-door visits", they organized discussions with property management companies and resident representatives on issues such as who paid the money, where it was used, and how much it was used. We have also established a team of community supervisors to achieve full-time, panoramic, and full staff supervision of community property services, "said Lin Yougong. From maintaining vegetation in the community to repairing supporting facilities, Xiangcheng Liyuan Community has a public and transparent fund account, which has significantly improved the sense of gain for the people. When refreshing on the "Chengdu Smart Property" mini program, property demand suggestions initiated by owners through "one click QR code scanning" popped up: "There is no food delivery storage area in the community, and the front desk does not accept food. I think a food delivery rack or cabinet should be installed outside the door." Since 2024, Chengdu has improved the mechanism of "using emotional codes to handle property and community issues" and launched the smart property mini program. There is a QR code posted in the community, and homeowners can simply scan it to reflect their demands. Relevant departments will respond within a limited time and handle the situation by category. Data shows that since the launch of the smart property mini program, more than 30000 conflicts and difficulties have been resolved, and the timely response rate and completion rate of appeals have exceeded 95%. At the same time, in response to key issues of public concern such as funding, voting, and service quality, Chengdu has upgraded and launched functions such as "electronic voting", "maintenance fund query and use", and "shared fund management" in the smart property mini program. Adhering to the leadership of Party building in community governance, Chengdu continuously establishes and improves long-term mechanisms, and continues to promote the construction of clean and honest properties. We will continue to improve the supervision system, rely on the efforts of all parties, carry out supervision and inspection of the implementation of new institutional mechanisms in the field of property management, persevere and work hard for a long time, so that the general public can live more comfortably and with peace of mind, "said the relevant responsible comrade of the Chengdu Municipal Commission for Discipline Inspection and Supervision. Link Sichuan promotes grassroots governance by enhancing supervision efficiency. The Sichuan Provincial Commission for Discipline Inspection and Supervision has organized a special campaign to rectify prominent issues such as "campus meals" and high standard farmland construction in the province, targeting the unhealthy practices and corruption around the masses. The Commission has also promoted tailored measures at the city and county levels, and identified 130 rectification projects in areas such as urban property management and soybean planting subsidies. We will vigorously crack through the "hard bones", resolutely "tear open the hole", "uncover the lid", and "dig out the root". Discipline inspection and supervision organs at all levels in Sichuan Province will take the overall situation into account through case handling, and members of the leadership team of the Provincial Commission for Discipline Inspection and Supervision will roll out 3 to 5 cases, urging various regions to comprehensively use "room group ground" linkage, regional cooperation and other methods to conduct a comprehensive investigation. At the same time, the Sichuan Provincial Commission for Discipline Inspection and Supervision has carried out the work of "seeking disciplinary inspection when necessary" at the township level, piloting the construction of a "one-stop" public demand service platform. This not only improves the operation chain of unified centralized management, scientific and standardized circulation, and full process tracking and supervision, but also forms a "closed-loop" work pattern of coordinated and coordinated by the Commission for Discipline Inspection and Supervision, specific responsibilities of industry departments, and coordinated promotion from top to bottom. In 2024, a total of 727000 appeals from the masses were collected in the province, and 707000 appeals have been resolved. Various regions have widely returned 1.98 billion yuan of property involved in the case to the public through on-site clearance, door-to-door return, and unfreezing. Among them, 625000 urgent and worrying problems were collected from the masses at the township level, and 608000 have been resolved. (outlook new era)