China

Full process tracking service for personalized customization solutions (frontline exploration of people's livelihoods)

2023-04-26   

Since last year, Jinjiang, Fujian has actively promoted the accessibility reform of families with disabilities: deeply inquire about the needs of families with disabilities, and achieve "one household, one case, according to needs reform"; Supervise the entire process of renovation construction, adjust plans and optimize services in a timely manner based on actual situations; Multi departmental linkage ensures the implementation and effectiveness of renovation work. A series of measures have significantly improved the quality of home life for people with disabilities. On the morning of April 19th, a sudden burst of thunder sounded, and in an instant, it rained heavily in Dapu Village, Cizao Town, Jinjiang City, Fujian Province. As the sky darkened, Wu Ziqiang put down his mouse and turned his head to shout at a white speaker, "Open the bedroom curtains, turn on the living room lights." Immediately, the curtains slowly opened, and the room became bright. Wu Ziqiang has lower limb dysfunction, which belongs to the category of secondary limb disability. Previously, when pulling the curtains, he had to hold a chair and move it to the bedside, and then climb up the windowsill, which took at least 3 minutes; After the accessibility renovation of disabled families, he can control switches through voice or operate buttons on his phone, with the entire process taking less than 3 seconds. Since last year, Jinjiang City has taken the opportunity of creating a key demonstration county and city for the accessibility transformation of disabled families in the province, providing personalized transformation plans for disabled people who are willing to participate in the transformation, and focusing on improving and improving the quality of home life for disabled people. As of now, 1461 families with disabilities have benefited. Asked about the needs of the people, each household has its own case. "Self improvement, how have you been lately? Where else do you need improvement?" Despite the pouring rain, Zhang Wanyu, the disabled liaison officer of Cizao Town, once again came to Wu Ziqiang's house to check the use of the renovation equipment. That's great! You don't need to climb up and down now, it's been a long time since you fell. "Wu Ziqiang greeted with a smile. In May of last year, Wu Ziqiang's family was included in the demonstration household for accessible transformation of disabled families in Jinjiang City. Since then, Zhang Wanyu has not been absent. Firstly, we need to understand his living needs, then personally experience the difficulties of living, and then a professional team will provide a renovation plan and evaluate it for improvement. Finally, we will proceed with construction. After three months, the renovation was finally completed. According to Wu Ziqiang's height, the stove has become "shorter" and he no longer needs to climb onto a chair to cook; Curtains, lighting fixtures, and air conditioning have become more intelligent, and can be turned on or off through voice or mobile phones; Handrails are installed on the walls, by the stairs, and at the entrance, making home activities safer; In the bathroom, the shower nozzle can be "raised and lowered", and an alarm is installed to quickly notify family members in case of danger. Wu Ziqiang, 33 years old this year, used to dislike going out. The entrance is a slope, and the speed of the wheelchair is difficult to control. To go out, one must first get out of the wheelchair and sit on the ground, and then ask his son or neighbors to help push the wheelchair down. "Wu Ziqiang said, he used to be able to stay indoors without going out, but now he often goes to the nearby farmers' market to buy groceries and can also pick up his son to and from school. The barrier free transformation of Ziqiang's home is an ongoing process, and we continue to improve it based on its user experience. "Pointing to the slope at the entrance, Zhang Wanyu said, At the beginning, we changed the cement slope into a steel plate with protruding points and installed guardrails next to it. Later, the newly purchased electric wheelchair by Ziqiang was not easy to turn, so it was further extended and expanded. "Jinjiang City mobilized liaison officers like Zhang Wanyu to inquire about the needs of disabled households and through village cadres and communities

Edit:He ChengXi Responsible editor:Tang WanQi

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