"AI Accompanying Diagnosis" breaks the digital divide in elderly medical treatment, AI writing medical records can reduce 5 minutes of work to 15 seconds, and "Medical Insurance Smart" achieves 7 x 24 hours of intelligent response... Currently, "smart" medical care is quietly benefiting more people. Industry insiders say that with the rapid growth of global artificial intelligence applications in the medical market, China's "AI+healthcare" has entered the fast lane of development. With the deepening application of AI technology, the field of medical services will also usher in innovative development, or facilitate everyone's life like "QR code payment". "AI+medicine" ushered in a new round of upsurge At the 2024 World Artificial Intelligence Conference held recently, Alipay released a large model of multimodal medicine, and launched a number of digital intelligent solutions including medical trusted all-in-one machine, trusted cloud, etc. Industry insiders said that from the perspective of AI's application in China's medical field, in recent years, more and more comprehensive Internet companies, as well as medical IT informatization, online medical platforms, intelligent robot equipment and other companies in sub fields, are exploring to further improve their solutions and product design with technologies such as big models. Gu Jinjie, general manager of Ant Group's big model application department, said that at present, Alipay's multimodal medical big model not only provides intelligent questions and answers, medical record structuring and retrieval, and auxiliary diagnosis, but also can identify and interpret drugs and hundreds of complex medical reports, conduct hair health testing, and so on. These can be embedded in the whole process of medical links of hospitals and other institutions. While innovating medical services, they also help improve the operational efficiency of institutions. In the field of surgical treatment, the blessing of AI has greatly changed the diagnosis and treatment habits of doctors. Nowadays, doctors can operate surgical robots to complete treatments, improving efficiency while reducing patient wounds. The application of AI in the medical field is ushering in a new wave of enthusiasm. The 2024 Top 10 Emerging Technologies Report shows that AI has become a driving force for scientific research. Currently, deep learning and generative AI are accelerating scientific discovery and are expected to bring breakthrough progress in disease diagnosis, treatment, prevention, as well as new materials and life sciences. According to IDC statistics, it is expected that the total value of the global artificial intelligence application market will reach 127 billion US dollars by 2025, with the medical industry accounting for one-fifth of the total size. China Merchants Securities believes that the global "AI+healthcare" market size exceeds 5 billion US dollars and will continue to maintain rapid growth. Industry insiders say that in recent years, many multinational pharmaceutical companies have laid out "AI+pharmaceuticals", and technology giants such as Microsoft and Google are also increasing their focus on "AI+healthcare". In China, the application of AI in the medical field mainly focuses on pharmaceuticals, imaging, and decision-making assistance. Currently, from auxiliary diagnosis to personalized treatment, from precise prediction to intelligent surgery, the application of "AI+medical" in China is becoming increasingly widespread and has entered the fast lane of development. AI enables "smart" healthcare to benefit more people. Currently, AI technology is quietly changing our daily medical treatment, and "smart" healthcare is benefiting more people. In June 2023, the Hangzhou Medical Security Bureau launched the AI medical insurance handling assistant Hangzhou "Medical Insurance Smart"; In November 2023, the Zhejiang Provincial Health Commission launched the "Safe Diagnosis of Children" for digital health individuals; In June 2024, Shanghai First People's Hospital will apply Alipay's "AI Medical Assistant Solution" to launch the "Gong Ji Xiao Yi", an AI attendant. Taking "Gongji Primary One" as an example, by opening Alipay to ask "Gongji Primary One" questions, patients can achieve a "one-stop" series of online services from pre diagnosis appointment registration, online number collection, to in-hospital navigation, queuing call, scanning code payment, to post diagnosis report query, medication attention and so on. Fan Junxiang, Deputy Director of the Information Department of the First People's Hospital of Shanghai, stated that the "Gongji Xiaoyi" launched by the hospital can plan and guide patients to seek medical treatment throughout the entire process. Every time patients complete a medical visit, the system will actively remind them how to complete the next step. AI "Digital Companions" can provide patients with real-time companionship and guidance, accurately understand and quickly respond to their needs, thereby improving their medical experience. "There are many elderly patients in the hospital who are not easy to read text and are not familiar with complex online operation processes, which is also the original intention of the hospital to introduce this' digital accompanying physician '." Fan Junxiang said that he hopes to see results through the implementation of AI accompanying doctors, further integrate and connect these convenient application scenarios, reduce the digital divide, and effectively bring convenience to medical treatment to the people and improve satisfaction. The consultation and handling of medical insurance services have always faced two major challenges. On the one hand, there are many professional terms and policy updates in medical insurance policies, which are obscure and difficult to understand for most insured individuals; On the other hand, with the aging population and the growth of the number of medical insurance participants, the demand for medical insurance services is rapidly increasing, and the staffing of medical insurance agencies is insufficient. It is urgent to enhance human resource allocation and improve service efficiency. The AI medical insurance assistant "Medical Insurance Little Smart" was first born in Hangzhou. It is reported that after the insured puts forward medical insurance related questions in Alipay App, "medical insurance Xiaozhi" will invoke the ability of Ant Bailing big model to understand the intentions of the questions, ask and interact, and give answers based on the insured's situation and medical insurance knowledge base. When insured individuals request simple medical insurance services such as reimbursement and inquiry, they can also provide self-service services to complete the relevant procedures. It is reported that since its launch, "Medical Insurance Smart" has achieved intelligent responses within 7 * 24 hours, serving nearly 40000 people, and achieving an accuracy rate of over 80% in question and answer. While improving work efficiency, it has also shortened business process time and reduced the operating costs of medical insurance institutions. The Opinions on Further Improving the Medical and Health Service System issued in March 2023 on "AI+Medical" Application Innovation Acceleration proposes that "building an industrial Internet platform oriented to the medical field, accelerating the application of the Internet, blockchain, Internet of Things, artificial intelligence, cloud computing, big data, etc. in the medical and health field, and strengthening the construction of the health care big data sharing, exchange and security system." While promoting the sharing of medical big data, it emphasizes data security. The deep application of AI not only puts forward higher requirements for data, algorithms, and computing power, but also poses more challenges to reliability, security, and privacy. In medical scenarios, ensuring technological reliability and data privacy security is crucial Gu Jinjie said that Alipay launched a new "medical trusted all-in-one machine+trusted cloud" solution for the industry, which makes medical data available and invisible, and makes institutional custody safer through confidential computing and storage. Taking Bailing Medical's trusted all-in-one machine as an example, its core is to solve the pain points of insufficient computing power faced by hospitals. It can achieve out of the box use, integrated training and promotion, support domestic computing power, and accelerate software and hardware collaborative optimization. The trusted cloud solution for medical big models focuses on solving data privacy security and trade secret protection issues through the deployment of confidential inference in public and private clouds. The AI big model can not only improve the patient's medical experience, but also enhance the efficiency of the medical industry. The First People's Hospital of Shanghai has introduced the Ant Bailing model, which assists doctors in writing electronic medical records through various forms such as key information provision and voice input. Sun Xiaodong, Vice President and Director of the Ophthalmology Center of Shanghai First People's Hospital, stated that the application of this plan has reduced the work that originally required 5 to 10 minutes to 15 to 20 seconds, significantly saving doctors time typing on the keyboard. Next, the hospital will improve the quality control of medical records, helping doctors quickly identify errors in medical record writing and continuously improve the accuracy of medical record generation. Zhang Junjie, vice president of Alipay and general manager of the digital medical health business unit, said that the application and innovation of medical technology need to rely on the joint efforts of the platform, industry and academia. To this end, Alipay recently launched the "AI Medical Co construction Plan" with more than 20 institutions and units, including the People's Health Publishing House, Peking University Medical Department, Zhejiang Provincial Health Commission, Fudan University Cancer Hospital, to jointly explore the application of large models and innovative research and development of various specialized models. With the deepening application of AI technology, the medical service field has ushered in innovative development. "We hope to promote medical AI services to facilitate everyone's life like 'scanning code payment'. Alipay will also continue to open AI technology and industry solutions, and work with all sectors of the industry to promote smart medicine to be inclusive and universal," said Zhang Junjie. (Lai Xin She)