Warm heart new regulations bring a new atmosphere of medical security Editor's note: on January 1, 2022, the "Interim Provisions on medical treatment guarantee for military personnel and military related personnel" came into effect. The new regulations improve the medical security standards, define the specific situation of cross military medical treatment for soldiers, expand the scope of protection objects, and extend the scope of free medical security services to military spouses and military minor children. At the same time, the parents of officers and non commissioned officers and their spouses enjoy preferential medical treatment. The policy dividend condenses the morale of the army and stimulates the motivation for training and preparing for war. In order to promote the implementation of the new regulations on medical security, medical units at all levels of the army moved at the command, strengthened the awareness of serving the army, improved the medical security mechanism, and improved the effectiveness of medical security with pragmatic measures. Recently, PLA Daily reporters and correspondents visited military medical units in Beijing, Shanghai, Guangzhou, Wuhan, Chengdu and other places to feel the new atmosphere brought by the new medical security regulations from bit by bit. On January 4, two soldiers took medicine at the military window of the seventh medical center of the PLA General Hospital. Photographed by Fu Lingyan Convenient and preferential treatment for military families ■ PLA Daily reporter Xu Na, special correspondent Zhao Jianqiang Zhang Yan, the family member of a cadre of an air force unit stationed in Beijing, has suffered from lumbar disc herniation for many years, and her condition intensifies in winter. Recently, she came to the orthopedics department of traditional Chinese and Western medicine of the air force characteristic medical center. At 8 a.m., many patients came to see a doctor in the outpatient hall. Before the registration window, Zhang Yan quickly got the registration form made an appointment online. When it was Zhang Yan's turn to see a doctor, the attending doctor arranged for her to have a whole spine MRI. Seeing that there were many patients in line, Zhang Yan decided to go to the military diagnosis and treatment center to consult about military priority. Here, Zhang Yan met Wang Guangyun, director of the military diagnosis and treatment center. After understanding Zhang Yan's medical needs, Wang Guangyun immediately handled the military priority procedures for Zhang Yan in accordance with the regulations. "After the implementation of the new medical security regulations, we will make every effort to give priority to the treatment of military dependents, and the treatment of military dependents in military hospitals will be more convenient and efficient." Wang Guangyun introduced that in order to better safeguard the medical rights and interests of soldiers and military related personnel, they optimized the medical treatment process, comprehensively upgraded the information system, and ensured that it was more convenient for military family members to see a doctor, register, check and treat. Wang Guangyun introduced to reporters the changes of military treatment after the implementation of the new regulations: military treatment can be registered in the newly opened "military window" in the outpatient hall. Military treatment can enjoy military priority treatment, and there is a special waiting area. While setting up a special ward for the military, the center also plans to set up a special military clinic area and auxiliary clinic inspection area in the new outpatient building to be put into use, so as to improve the military clinic experience. Walking out of the outpatient building, Wang Guangyun rushed to the organ to connect the information system upgrade with the staff. Wang Guangyun told reporters that after the new regulations were issued, they took a series of measures to ensure the implementation of the policies: first, the information system was transformed and upgraded before the implementation of the new regulations; Second, optimize the key links of military medical treatment; Third, in view of the fact that the number of outpatients is increasing, innovative information-based means are adopted to expand the coverage of remote outpatients and serve patients with chronic diseases. The reporter learned that after the implementation of the new medical security regulations, the expenses of military families in military hospitals will be reduced accordingly. Chang Haiying, director of the medical insurance office of the center, calculated an account for the reporter: "taking the whole spine MRI examination as an example, if the annual outpatient expenses reach more than 1800 yuan, the military spouses holding Beijing social security card need to pay 478.5 yuan themselves before the implementation of the new regulations. After the implementation of the new regulations, the military spouses need not pay for this examination." For soldiers who fight in barracks and training grounds all year round, their family is their biggest concern. The introduction of new medical security regulations has relieved soldiers of their worries. Zhang Yan told reporters: "it's our honor as a military family to enjoy the policy dividend. I want to support my husband's service more and let him concentrate on his work in the army." Soldiers can go to the doctor first and then go through the formalities for emergency treatment ■ PLA Daily reporter Xue min In the cold winter, the outpatient Hall of the eighth medical center of the PLA General Hospital was crowded. With the help of two comrades in arms, Wang Rui, a soldier of a unit stationed in Beijing, slowly entered the hall. Due to his waist injury during training, Wang Rui came to the center early in the morning. Unexpectedly, he made a mistake in front of the self-service registration machine. It turned out that Wang Rui left in a hurry in the morning. He forgot to bring his military security card and couldn't register. Seeing this behind the scenes, the medical guide Wang Zhenyun took the initiative to ask about Wang Rui and immediately contacted the military patient management department of the center. According to the new medical security regulations, military patients who seek medical treatment due to emergencies can seek medical treatment first and then supplement the medical information. Wang Rui was overjoyed to learn that he could see a doctor that day. "In order to ensure that soldiers and military related personnel enjoy the priority rights and interests of medical treatment, we optimize the medical treatment process, and emergency and severe soldiers can see a doctor first and then go through the formalities." Liu Juwei, deputy director of the center, introduced that they adjusted and upgraded the information system for medical treatment processes such as number taking, waiting, pricing, inspection and medicine taking; Study and judge the characteristics of patients in advance, and focus on strengthening the construction of relevant disciplines; Expand the military clinic area, increase the military clinic, and open up the military examination area and green channel for medical treatment; Set up a special medical guidance platform for servicemen and their families, increase professional medical guidance personnel, and provide one-stop medical services for servicemen and military related personnel. The reporter saw on the floor where the military clinic area is located that the intelligent robot is disinfecting the facilities in the area. The brand-new guiding signs, comfortable waiting environment, intelligent triage and call system... From registration to waiting, from medical treatment to medicine collection, the one-stop full coverage medical experience makes the military families who come to see a doctor feel warm. Wang Wei, a cadre of a unit stationed in Beijing who is waiting in the military clinic, told reporters: "in the past, when seeing a doctor and doing an examination, we had to run up and down on different floors. Now, the central outpatient clinic optimizes and adjusts the layout of the clinic area, and sets the routine examination items on the floor where the military clinic area is located. It is more convenient and fast for soldiers to complete the routine examination." In addition, in view of the occasional cases of "unsuccessful admission registration" and "the system cannot correctly verify personnel information" during military treatment, the center has formulated multiple sets of plans to follow up and solve difficulties, so as to ensure that military families can effectively enjoy policy benefits and have a more comfortable medical experience. On January 1, the 903 Hospital of the joint logistics support force provided medical consultation services for military dependents. Photo by Zhang Junhao Coordinates: Wuhan Registration system to achieve military and civilian compatibility Liberation Army News Qin Liping and Hu Shenbo reported that recently, Wang Lin, a military family living in Wuhan, came to the central theater general hospital for treatment. She scanned her Wuhan social security card through the trial operation of the "registration system for soldiers and military related personnel". After the system read her personal information, Wang Lin quickly made an appointment with an expert number. "In order to facilitate the treatment of military dependents, we explore upgrading the registration system. Military dependents who have entered personal information can register quickly through the system." Wu Mengdi, a military outpatient nurse of the hospital, said that military dependents only need to scan military security cards or social security cards in the "registration self-service machine for military and military related personnel" to complete identity authentication and registration. In addition, they also trained the medical guides to help the military families of the soldiers who came to see a doctor understand the policies and facilitate medical treatment. In order to better implement the new medical security regulations, the hospital combed the security chain and completed the transformation of information system. When upgrading the medical insurance system, they connect with the provincial and municipal medical insurance systems to ensure accurate information and efficient guarantee. During the upgrading of Wuhan's medical insurance system, they used rest time to debug for many times to ensure that military families within the scope of support enjoy medical benefits. In the near future, the hospital will begin to transform and upgrade Wuchang, Hankou and other areas and military clinic areas stationed in outpatient clinics; Set up a military outpatient window to shorten the waiting time for military family members to see a doctor; At the same time, adjust and increase the number of medical personnel in the special area to ensure the provision of high-quality and efficient outpatient services for military families. Coordinates: Chengdu Expense accounting and reimbursement are completed in one station The PLA Daily Xunlong qiufan and Zhao Zhihong reported that recently, Song Yu, a staff member of a certain department of the Western Theater, prepared materials according to the "medical reimbursement list", went through the expense accounting and reimbursement procedures approved for hospitalization in local hospitals at the comprehensive service window opened by the military clinic of the Western Theater general hospital, and returned to the army on the same day. "In the past, there were many procedures and long time for reimbursement of hospitalization expenses." The previous reimbursement procedure made Song Yu feel very inconvenient. "Before handling the reimbursement, first go to the military clinic to review the identity, then to the medical insurance department to review the expenses, and then go to the finance department to submit the bills... After several twists and turns, if the bill procedures are slightly incomplete, you have to review and go through the process again." According to the new medical security regulations, the military hospital shall be responsible for accounting and reimbursement of the reasonable expenses incurred by soldiers transferred to local public medical institutions through the military hospital. In order to optimize the expense accounting and reimbursement process, the hospital transferred experienced business backbone from the military wounded and patient management, medical insurance handling, price charging, financial settlement and other departments to establish a comprehensive service window to provide process consulting services for military families of military patients, and assist in identity identification, settlement and reimbursement. They also added medical guidance volunteers in outpatient clinics to assist military dependents in handling fixed-point medical insurance, remote settlement and other businesses. Song Yu told the author that the new regulations bring new changes, and the settlement of military medical expenses is more convenient and efficient. Take the hospitalization expense reimbursement as an example. In the past, the military family members of the soldiers who visited the hospital had to go to three buildings and four offices to handle the expense accounting and reimbursement. Now they only need to prepare all kinds of reimbursement vouchers and can be completed at the comprehensive service window. On December 31, 2021, the Second Affiliated Hospital of the Army Medical University organized a policy publicity activity. Photographed by Wu Liujia Coordinates: Beijing Family wards are set up in pediatric wards PLA news Fu Lingyan and Yi Rui reported that at the beginning of the new year, Wang Gang, a cadre of a unit stationed in Beijing, went to the seventh medical center of the PLA General Hospital with his 6-year-old daughter. When he hung the pediatric expert number in the outpatient hall, he learned that the pediatric ward has newly established a family ward, which can provide one-stop service for military children. It is understood that the military patient management department of the center, together with the outpatient registration charging room, has specially opened a service window for military families to provide identity verification, problem consultation, registration and medical guidance services for military families. They have also added self-service registration areas for military personnel and military related personnel in outpatient halls, the Department of Obstetrics and Gynecology, the Department of Pediatrics and other medical areas, and newly set up self-service registration machines, self-service inquiry machines and inspection report printers to facilitate medical treatment for military personnel and military dependents; More than 20 expert clinics were added in the Department of Obstetrics and Gynecology and the Department of Pediatrics to improve the quality of diagnosis and treatment. In order to further improve the treatment environment, the center optimizes the diagnosis and treatment process of reproductive care for soldiers and spouses, and realizes one-stop service of registration, treatment and inspection; Newly added military oral clinic area and military digestive endoscopy area, opened up independent channels, and realized military waiting area; Family wards are set up in pediatric wards to provide intimate services for military children. Add medical examination equipment, expand the capacity of military pharmacies, and add special parking spaces for military families... Through the construction of a series of hardware facilities, the center focuses on providing a "green channel" for military families' medical treatment, so as to make military families' medical treatment more efficient and convenient. Coordinates: Shanghai Seamless connection of severe referral PLA Daily special reporters wang Zefeng and Bai Jin reported: "respond to the new regulations